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What to Expect

From cancer prevention to second opinions and support, we’re here for you 24/7. Anyone affected by cancer can call us or email Navigation@Avera.org.

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Becoming Our Patient

After a cancer diagnosis, you’re going to feel many emotions. Emotions of fear, stress, anger, worry — it’s all normal. While treating cancer is a complex, step-by-step process, experts at Avera will work diligently to deliver not only great care, but hope as well.

Your Cancer Care Team

An entire team of experts will review your case to determine the most appropriate treatment options personalized to you. Cancer patients have many experts available to lend support, including specialized oncologists, nurses, genetic counselors, surgeons, pathologists, navigators, social workers, dietitians, chaplains, patient advocates and others.

How to Prepare

At the first doctor appointments, you'll receive a significant amount of information about your diagnosis and treatment options. While this may feel overwhelming, we want you to fully understand your treatment.

  • Prepare in advance, so you can focus on making informed decisions about your care.
  • Bring a close friend or family member to help you absorb the information.
  • If you’re bringing multiple people to an appointment, call ahead to see what arrangements can be made and to coordinate this visit with your nurse.
  • Charge your phone so you're able to record and later review the diagnosis and treatment options explained by your provider.

Appointment Checklist

For your appointments, please prepare in advance by bringing the following:

  • Insurance card
  • New patient packet
  • Emergency contacts
  • Pen, notebook or a phone to take notes
  • A list of current prescriptions and dosages
  • Medical information, radiology tests, reports (upon request)
  • Reading materials, games or tablet to pass the time
  • Advance directives such as living will and durable power of attorney

Questions to Ask

We want to ensure you are heard and all of your questions are answered. Here are important questions to ask after your diagnosis.

  • What is my cancer’s stage and size?
  • Has it spread to other places in my body?
  • Will additional tests be necessary to confirm my diagnosis?
  • What treatment options are available?
  • How will treatments affect my quality of life?
  • How long will the treatments last?
  • What type of side effects might I have?
  • Are there any diet or drinking restrictions?
  • Are there any lifestyle changes I should consider?

Travel Checklist

If you’re traveling a distance for care, here are ideas for what to pack:

  • Personal ID
  • Debit, credit, and/or a Flexible Spending Account (FSA) or Health Savings Account (HSA) card
  • Mobile devices and chargers
  • Change of clothing
    • Winter: Long pants, sweaters, long-sleeve shirts, warm coat, boots, hat, mittens
    • Summer: shorts, short sleeves, sandals, layers (air conditioning)
  • Toiletries
  • Prescriptions
  • First-aid kit
  • Pain and fever relievers
  • Comfortable walking shoes
  • Sunscreen

View My Portal

Track your dates, lab results and health care information on AveraChart and the Oncology & Hematology Patient Portal.

Personalized Cancer Treatment

Through every step of your survivorship journey, count on Avera for endless comfort, support and guidance. During treatment, you will receive care for your mind, body and spirit. After completing active treatment, we assist you in your transition to follow-up and provide holistic, long-term care and support services.

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Research and Clinical Trials

Avera cancer research is ever-expanding, making new discoveries possible. Ongoing clinical trials bring the latest developments forward to improve prevention, diagnosis and treatment. Search studies by cancer type to learn about the latest and most effective therapies and medications.

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Cancer Navigation Center

From prevention to treatment and support, we’re here 24/7 for anyone affected by cancer.

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Support & Resources

Rely on the Avera Cancer Institute’s variety of support services to remove as many worries as possible.

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Classes & Events

Discover a safe place to honestly share fears and hopes throughout your cancer journey.

Upcoming Events

Cancer Health Library

Find more cancer information, like risk factors, types, side effects, procedures and treatments.

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Need a Second Opinion?

Talk with our cancer experts on your recent diagnosis and treatment plan. Request an appointment or call 888-422-1410.

Avera Cancer Institute Locations

Get care close to home. Access the most advanced technology and expertise for treating cancer at an Avera Cancer Institute location near you.

Expert Advice on Cancer Topics

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Navigating Cancer, Together 24/7

No matter how your life has been touched by cancer, you can find the information, support and comfort you need. Call anytime to reach the Avera Cancer Institute with your cancer-related questions or concerns.

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